FAQ
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1. How long does the repair process take?
The duration depends on the extent of the damage and the type of repair needed. We strive to complete repairs efficiently while maintaining the highest quality standards.
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2. What types of leather items do you repair?
We specialise in repairing a wide range of leather goods, including luxury bags, shoes, car upholstery, and sofas.
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3. Do you work with all brands of luxury items?
Yes, we have experience working with various luxury brands, including but not limited to Louis Vuitton, Gucci, Hermès, and Chanel.
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4. Do you offer shipping services for out-of-town customers?
Yes, we understand that not all customers can visit our studio in person. We offer shipping services for customers outside of our local area.
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5. How do I care for my leather items after repair?
We provide care instructions tailored to each repaired item to ensure its longevity and continued beauty. Our team is also happy to offer personalized advice.
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6. How do I schedule an appointment for repair?
A: Scheduling an appointment is easy. Simply accept your personalized quote, and our team will guide you through the process of dropping off your item at our studio or shipping it to us.